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We have over 95% of all contact lenses listed on our site in stock. You should receive your orders within 6-8 business days. Non-stock lenses can take up to 14 business days.
Shipping Rates & Time Estimates
|$89 or more||
FREE!Use coupon code: PSCSHIP
|6-8 business days for stock lenses|
8-10 business days for non-stock lenses
includes tracking number
Note: There is a mandatory processing fee of $2.99 for all orders.
*ALL ORDERS ARE SHIPPED FROM KANATA, ONTARIO IN CANADA.*
* Please allow 24-48 hours for stock orders to be processed and shipped from our facility.
* Please allow 3-5 business days for non stock orders to be processed and shipped from our facility.
Tracking Your Order
When your order ships, you will receive an email with shipping and tracking information. You can use your tracking number on the carrier's website to trace your order. We also list your tracking number with your order details; click the "Order Status" button when you log in to your account.
Finding Your Package
If the tracking information shows the package has been delivered be sure to check everywhere - occasionally, carriers leave deliveries with neighbors, building managers, or places such as your porch or garage. If the tracking information shows the item was returned to us, please contact us by email firstname.lastname@example.org. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have lost it.
If You're Not Home
It's up to the driver's discretion whether to require a signature for delivery, drop the package off at your doorstep or to leave it with a building manager or doorman. If the driver believes it's best to obtain a signature, he or she will try a few times to secure one. When a package is returned "undeliverable", please contact us at email@example.com for re-delivery instructions.
The $5.99 insurance fee will cover all claims for missing, lost or incomplete orders. Claims must be initiated within 60 days of the order date. We are unable to assist in replacing any packages after that time period has elapsed. If the tracking indicates the package has been delivered, insurance is not applicable. From the date USPS assigns a claim # please allow up to 2 weeks for a resolution.
There is a mandatory processing fee of $2.99 for all orders.